Shipping & Delivery

Delivery costs

• Free delivery on orders over R999.
• Orders under R999: the delivery fee is shown at checkout before you pay, based on your address and the size of your order.
• Collection points: you can choose a PostNet or Paxi point at checkout where available.

Delivery times

Most in-stock orders are dispatched within 1–3 working days after payment is confirmed. Courier delivery usually takes a further 2–5 working days to main centres, and a little longer to outlying areas. Some items ship directly from our suppliers’ warehouses — the product page will show if longer lead times apply.

Couriers

We ship with trusted South African couriers including Aramex, Skynet, PostNet and Paxi. As soon as your order ships you’ll receive an email with your tracking number.

Tracking your order

Use the tracking number in your shipping email on the courier’s website, or log in to My Account to see your order status. You can also WhatsApp us your order number and we’ll check for you.

Payment before dispatch

Orders are dispatched once payment is confirmed. Card, Instant EFT (Ozow) and PayFast payments clear immediately; manual EFT payments can take 1–2 working days to reflect.

Deliveries outside South Africa

We can deliver to some SADC countries on request. Please contact us for a quote before ordering.

Problems with a delivery?

If your parcel arrives damaged or something is missing, please contact us within 48 hours of delivery with your order number and photos, and we’ll sort it out.